Data Privacy

AGS Park Clarification Text and Cookie Policy Regarding the Processing of Personal Data

As ARTANLAR TEKSTİL SAN.TİC.LTD.ŞTİ (referred to as Agspark), we attach great importance to the privacy and security of your personal data.

​

In this context, it is our priority to process and store all kinds of personal data belonging to all persons related to AGSPARK, including our customers who benefit from our products and services and our business contacts, in accordance with the Law on Protection of Personal Data No. 6698 (“KVKK”). We would like to inform you as follows about the purposes of processing your personal data, the methods and reasons for the collection of your data, your rights regarding the processing of your personal data and the application procedures and principles, which are the method of exercising these rights, with the title of "Data Controller" we carry pursuant to the KVKK and with the awareness of this responsibility.

​

a. What is Personal Data? Which Personal Data do we collect?

Personal Data refers to any information that can be associated with you (personal information such as address and telephone information, vehicle and license plate information, family status information, IP address, bank account information, especially personal information about your identity (name, surname, TR identity number, etc.). Data) and a special type of it, Special Quality Personal Data, on the other hand, are related to race, ethnicity, political thought, philosophical belief, religion, sect or other beliefs, clothing, association, foundation or union membership, health, sexual life, criminal conviction. and security measures, sensitive personal data such as biometric and genetic data (Private Personal Data). The explanations we make for your Personal Data on this page also include your Special Personal Data.

In this context, as AGSPARK, we collect Personal Data of our customers, business contacts, employees, employee candidates, platform (website) users, visitors, and all corporate officials and employees with whom we have business relations in other matters, when necessary, in accordance with the KVKK. We may detail the Personal Data we collect as follows:

• Identity Data: Data about the identity of the person, such as name, surname, TR identity number, photocopy of identity, which we collect from our customers, business contacts, employees, employee candidates, platform (website) users, visitors, officials and employees of all institutions we have business relations with.

• Communication Data: Communication with people such as phone number, address, e-mail address, IP information, which we collect from our customers, business contacts, employees, employee candidates, platform (website) users, visitors and subcontractors and similar employees of the institution we have business relations with. data that establishes it.

• Visual and Audio Data: All visual materials that we collect from our customers, business contacts, employees, employee candidates, platform (website) users, visitors and other officials and employees of the institutions we have business relations with and that can be associated with the relevant data owner, as well as the audio recordings made during the interviews. containing personal data.

• Data of Family Members: Data about the family members and relatives of the data subject, which we collect from our employees, employee candidates, subcontractors and similar institutions officials and employees in order to protect the legal and other interests of our Company or the person concerned, pursuant to the relevant legislation.

• Financial Data: According to the legal relationship our company has established with the data subject, the balance of debt, receivables, wages, salary information, bank account information that we collect from our employees, employee candidates, customers, business contacts, subcontractors and similar employees and officials of the institutions we have business relations with. such as data.

• Personal Data: It is all personal data that we collect from our employees, employee candidates and other employees of all institutions with whom we have a business relationship, which is the basis for the formation of personal rights of real persons who have a working relationship with our Company.

• Physical Space Security Data: Personal data such as visits, security and camera recordings received from our customers, business contacts, employees, employee candidates, visitors and other officials and employees of the institution with which we have business relations, at the entrance to and during the stay in the physical space.

• Communication and Complaints Management Data: Personal data obtained from our customers, business contacts, platform (website) users, visitors, and officials and employees of all institutions with whom we have business relations in other matters, in the process of receiving and evaluating all kinds of requests or complaints against our company.

• Special Qualified Personal Data: Health data, biometric data (audio and video recordings), religion and religion data specified in Article 6 of the KVKK, which we collect from our customers, business contacts, employees, employee candidates, visitors and all other institutions and employees with whom we have a similar business relationship. information such as association, union information.

• Other Data: The data we collect from our customers, business contacts, employees, employee candidates, platform (website) users, and from all the officials and employees of the institutions we have business relations with, processed data for technical transaction security, purchasing information, cookies and other means, and by automatic means. are collected data.

b. With Which Methods and Legal Reasons Do We Collect/Process Your Personal Data?

We collect your Personal Data automatically or non-automatically, verbally, verbally, in writing or electronically, through the following main purposes and methods and other channels that may be added to them in the future.

You can submit your Personal Data on the internet and various social media channels through our social media accounts operated on behalf of AGSPARK, through our call center managed by AGSPARK, through other communication methods including e-mail, short messages (“SMS”) or multimedia messages (“MMS”), AGSPARK Business contacts, dealers and sales channels, manufacturers or service/product suppliers, through the Contracts we signed with you or your company as an authorized person within the scope of sales and marketing activities, commercial offers, printed and electronic forms, business cards and other documents given by you within the scope of customer visits we made. We collect data through various channels, including third parties such as companies, and through various channels, including sources such as the Trade Registry, verbally, in writing or electronically, through various methods that are fully or partially automatic or non-automatic as part of any data recording system.

We process your Personal Data, which we collect in accordance with the above methods, based on one or more of the following legal reasons:

• Having your express consent

• Allowing the processing of the laws and regulations in force in the Republic of Turkey,

• When you are unable to express your consent due to actual impossibility, it is compulsory for the protection of your person or someone else's life or bodily integrity,

• It is necessary for the performance of the contract we have concluded with you or your company,

• It is necessary to process your Personal Data in order to fulfill our legal obligations,

• Your Personal Data has been made public by you,

• It is necessary for the use or protection of our legal or contractual rights as AGSPARK,

• The processing of your Personal Data is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms.

As AGSPARK, we keep all Personal Data we process in accordance with the periods required by the KVKK and other legislation, and in any case, by taking all necessary administrative and technical measures, as long as the above legitimate purposes are not eliminated.

c. For what purpose do we process your Personal Data?

We process the Personal Data we collect for the following general purposes, depending on their nature:

1. Fulfilling the requirements of the contracts concluded by AGSPARK, performing the procurement, production, sales, delivery and installation processes of the products and services offered, developing the products and services and making the necessary studies and evaluations to make you benefit from them, performing the post-sales transactions regarding the requests made by you,

2. Follow-up and realization of obligations arising from consumer legislation and answering consumer applications,

3. Follow-up, evaluation and support services of the requests and complaints of the relevant persons such as customers and consumers, consumer satisfaction management and implementation of planning, statistics and satisfaction surveys within this scope,

4. Carrying out quality assessment and improvement studies in order to provide better and reliable products and services and to ensure sustainability, inspection of suppliers and similar business relations.

5. Carrying out advertising and marketing activities for the products and services offered by AGSPARK, informing about promotion, promotion, campaign, offer, event and similar issues and new products and services, carrying out corporate communication activities,

6. Execution of marketing and CRM (Customer Relationship Management) studies,

7. Organizing corporate communication and other events and invitations within this scope and informing them about them, conducting market research studies,

8. In order to improve the digital platforms we offer to our customers, consumers and business contacts and to provide an efficient and personalized experience to the platform users, the number, type, frequency of visits, behaviors, geographical locations and similar statistics of the users are produced according to the interests and needs of the platform (our website) users. content, campaign and advertisement submission, the use of cookies for this purpose,

9. Ensuring the legal and commercial security of AGSPARK and people who have a business relationship with AGSPARK (planning the administrative operations for communication carried out by our company, ensuring the physical security and supervision of the company's locations, business partner/customer/supplier (authorized or employees) evaluation and audit processes, legal like the adaptation process.)

10. The use of legal rights, the use of information regarding the transaction history as evidence in case of dispute after the termination of the legal relationship,

11. Determining and implementing AGSPARK's commercial, legal and business strategies,

12. Execution of AGSPARK's human resources, accounting/finance policies,

13. Planning, auditing and executing information security processes,

14. Compliance with national legislation, supply of information requested by public institutions and organizations, fulfillment of reporting obligations.

d. Do we transfer your Personal Data to third parties and/or abroad?

As AGSPARK, we undertake that your personal data will be kept securely and will not be processed unlawfully.

Again, in case of the existence of the above-mentioned legal reasons, your personal data may be processed by domestic business contacts, suppliers, banks, financial institutions, law, tax, etc. We can transfer it to consultancy firms that receive support in similar areas and other related parties and authorized institutions and organizations where the transfer is required for specified purposes, to third parties that we receive support in areas such as storage, archiving, information technology support (server, hosting, program, cloud computing), and call center.

Apart from this, Personal Data that can only be processed with your explicit consent can only be processed by business contacts, supplier companies, banks, financial institutions, law, tax, etc. It can be transferred to consultancy firms that receive support in similar fields and other related parties and authorized institutions and organizations where transfer is required for specified purposes.

Similarly, in addition to the above, AGSPARK may transfer data to the following third parties for the above-mentioned legitimate purposes and legal limits: (1) institutions specified in laws and regulations; (2) dealers and other representatives and agencies; (3) tax and legal advisers, auditors and other external professional advisers; (4) third parties that provide products or services to AGSPARK, such as IT systems providers, customer satisfaction-oriented marketing programs.

In line with the above purposes, you consent to the processing of your data by AGSPARK when necessary and, if necessary, to transfer it to third parties with whom AGSPARK has a business relationship or to process the data there.

e. Your Rights and Application Procedure

i. Your Rights Regarding Your Personal Data

We would like to state that you have the following rights regarding your data being processed within AGSPARK:

1. Learning whether your Personal Data is processed or not,

2. If your Personal Data is being processed, obtaining information about them,

3. To learn what is the purpose of processing your Personal Data and whether your personal data is used in accordance with its purpose,

4. If any, learn who the third parties to whom the data is transferred in the country and which data are transferred,

5. Requesting correction of the processed Personal Data if it is incomplete or inaccurate,

6. In case of correction, deletion or destruction of your personal data, requesting these transactions to be notified to the third parties to whom your Personal Data has been transferred,

7. Requesting the deletion or destruction of your processed Personal Data, in case the reasons requiring the processing of your Personal Data disappear or your Personal Data loses its up-to-dateness,

8. Objecting to the emergence of a result against you by analyzing your processed Personal Data exclusively through automated systems,

9. You have the right to demand the compensation of the damage if you suffer damage due to the unlawful processing of your Personal Data.

You can send your requests regarding these rights to us via e-mail address (info@agspark.com'a) you can forward.

ii. Application

You can submit your requests regarding your Personal Data by filling out the application form below and in writing from the addresses specified in the last section via delivery, mail or cargo or notary public, to our registered e-mail (KEP) address with secure electronic signature and mobile signature, or to our registered e-mail address and registered in our system. You can send it to our company by applying via e-mail via your e-mail address.

AGSPARK will conclude the requests made to it free of charge, as soon as possible and within thirty days at the latest, depending on the nature of the request.

As a result of the requests made to AGSPARK, we can accept the requests or reject them by explaining the reason, and we can forward this response to the requester in writing or electronically. If the request is accepted, we, as AGSPARK, are obliged to fulfill the request immediately.

iii. Complaint

If your requests to AGSPARK are rejected by AGSPARK, if you are not satisfied with the response given by AGSPARK or if you do not receive a response, you can file a complaint with the Personal Data Protection Board within 30 days from the date you are notified of the response, and within 30 days from the end of the 30-day period if no response is received.

​

f. Data Controller Identity Information

The term AGSPARK used in this text was issued for ARTANLAR TEKSTİL SAN.TİC.LTD.ŞTİ   established in Turkey and whose information is given below, and addressed to the data subjects for whom the following company is the data controller:

ARTANLAR TEKSTİL SAN.TİC.LTD.ŞTİ (AGSPARK)

Email: info@agspark.com